Microsoft 365 Services and Support
Microsoft 365 Services and Support
Migration Planning
Initial assessment of the email system to identify gaps and issues.
Creating a migration strategy customized to the organization’s needs.
Migration Scenarios:
Handling various migrations, including on-prem to Microsoft 365 and G-Suite to Microsoft 365.
Email Data Migration:
Secure and efficient migration of emails, contacts, calendars, and tasks.
Maintaining data consistency and ensuring a smooth, uninterrupted migration.
Mailbox Mapping and Provisioning:
Aligning source mailboxes with their destination counterparts.
Provisioning user accounts in Microsoft 365.
Email Routing and DNS Configuration
Setting up email routing to maintain continuous mail flow.
DNS record adjustments for seamless email delivery.
Migration Tools and Technology:
Using industry-standard tools and technologies for migration.
Keeping current with the latest migration best practices.
User Training and Communication:
Training users on the migration process and new email access.
Data Backup and Recovery:
Setting up automated data backup processes in Microsoft 365.
Planning effective recovery steps for accidental data deletion.
Migration Tools and Technology:
Adopting trusted migration tools and proven technologies.
Continuously updating knowledge on modern migration practices.
Conditional Access Policies:
Deploying adaptive access controls using user profiles and device compliance.
Providing safe and controlled access to company resources.
Multi-Platform Support:
Overseeing device operations across multiple platforms and OS environments.
Enforcing standardized security policies across all systems.
Mobile Threat Defense (MTD):
Integrating comprehensive mobile security defense tools.
Monitoring and responding to mobile threats as they occur
Remote Wipe and Lock:
Remotely protecting devices by locking and wiping when lost or stolen.
Preserving data integrity in difficult or risky situations.
Data Loss Prevention (DLP):
Securing mobile systems to avoid data breaches.
Managing and observing the circulation of confidential data.
App Catalog and Self-Service:
Organizing a catalog of trusted apps for user convenience.
Facilitating user-driven app installation and oversight.